Any good roofing contractor should be able to supply clients with a list of previous job references including name, address, and telephone number, once in possession of this information take the time to make contact, if it’s a genuine reference the previous customer should not mind.
Experience is everything!
- Find out how long they have been trading if a company is well established there is a high chance you are in good hands.
- Take notice of the small things such as quotes on headed paper also check that the company has a verifiable VAT number and public liability insurance.
- Take note of any registration to trade bodies the company is affiliated to and check that the membership is valid.
- Don’t leave anything to chance gain clarity from the outset.
- Always request a written quotation.
- Before instructing a roofing contractor to complete your works make you know exactly what you want, to change your mind halfway through can become costly.
- Try to get at least three estimates.
- Make sure to agree payments both when and how they will be made.
- Insurance backed warranties are a must find out exactly what is covered and for how long.
Be wary if!
- You are asked for payments in advance.
- You are pressured into signing any form or agreement make sure you understand what your signing any viable company will leave a contract with you to mull over and read in your own time.
- You feel pressured by a company to change your plans high-pressure sales tactics almost always signal dishonesty.
How should you react if things do not go according to plan?
- Always make it your priority to resolve the situation with your roofing contractor as and when they arise it is far better to Be open and honest.
- If a suitable resolution cannot be met through dialogue put your complaints in writing. When both verbal and written communication do not yield the desired result consult your local citizens advice bureau.
Need a reliable roofing contractor get in touch.